(4.7 / 5)9+ Ratings

Coinbase Reviews

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Overall Rating

4.7
9 Reviews
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About Coinbase

Coinbase is a secure online platform for buying, selling, transferring, and storing cryptocurrency. The platform aims to create an open financial system for the world and to be the leading global brand for helping people convert crypto into and out of their local currency.

Key features include:

  • User-Friendly Interface: Designed to be intuitive and easy to navigate.
  • Wide Selection of Cryptocurrencies: Supports a large number of digital assets.
  • Security: Strong security measures, including two-factor authentication and cold storage.
  • Coinbase One: Membership offering zero trading fees, boosted staking rewards, and priority support.
  • Advanced Trading Tools: Powerful analytical tools, real-time order books, and deep liquidity.
  • Coinbase Wallet: Personal wallet for storing crypto, exploring DeFi, and buying/selling NFTs.
  • Rewards: Up to $200 in crypto for new users and up to $400 in rewards through various programs.
  • Customer Support: High-quality customer service with priority support for Coinbase One members.
  • Market Highlights: Updates on top gainers, highest volume, new listings, and most visited assets.
  • Coinbase Prime: Tailored services for sophisticated investors and institutions.
  • Educational Resources: Wealth of educational content to help users understand the cryptocurrency market.
  • Payment Methods: Multiple payment methods, including ACH, debit cards, cash balances, and select crypto balances.
  • Pre-Filled Tax Forms: Courtesy pre-filled tax forms for Coinbase One members.
  • Exclusive Prizes and Partner Deals: Sweepstakes for exclusive prizes and limited-time partner deals.

Coinbase is committed to creating more economic freedom through accessible, safe, and secure financial tools for everyone.

Coinbase Pros & Cons

Pros of Coinbase

  • User-Friendly Interface: Coinbase is known for its easy-to-use platform, making it ideal for beginners in cryptocurrency trading.
  • Variety of Cryptocurrencies: Supports over 240 cryptocurrencies, allowing users to trade popular coins like Bitcoin and Ethereum.
  • Educational Programs: Offers an innovative “earn while you learn” program that rewards users for completing educational tasks about cryptocurrencies.
  • Customer Support: Provides 24/7 live support, which is a significant advantage over many other exchanges.
  • Staking Options: Users can stake certain cryptocurrencies, potentially earning yields of up to 12% APY.

Cons of Coinbase

  • Complex Fee Structure: The fee system is often described as convoluted, with costs varying based on payment method, location, and transaction size, leading to confusion for users.
  • High Fees: Users frequently report that fees can be significantly higher compared to other exchanges, especially for small transactions.
  • Account Restrictions: There are numerous accounts of users facing difficulties accessing their funds or accounts due to security measures, which can lead to frustrating delays.
  • Regulatory Scrutiny: As a major player in the crypto market, Coinbase has faced legal challenges, including a lawsuit from the SEC regarding the legality of its operations and offerings.

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Coinbase Customer Reviews (9)

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Steffen Goldschmidt
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Aug 12, 2024
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Coinbase Customer’s Q&A

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Coinbase Features and Benefits

Coinbase offers a range of key features and benefits that make it a popular choice for cryptocurrency enthusiasts:

  1. User-Friendly Interface: The platform is designed to be intuitive and easy to navigate, making it accessible for both beginners and experienced traders.

  2. Wide Selection of Cryptocurrencies: Coinbase supports a large number of digital assets, allowing users to trade a variety of cryptocurrencies.

  3. Security: Strong security measures are in place, including two-factor authentication and cold storage for the majority of assets, ensuring the safety of users' funds.

  4. Coinbase One: This membership offers zero trading fees, boosted staking rewards, priority support, and more for a monthly fee.

  5. Advanced Trading Tools: For sophisticated traders, Coinbase provides powerful analytical tools, real-time order books, and deep liquidity across hundreds of markets.

  6. Coinbase Wallet: Users can store their crypto in a personal wallet, explore decentralized finance (DeFi), buy and sell NFTs, and more.

  7. Rewards: New users can earn up to $200 in crypto for making a cryptocurrency purchase, and up to $400 in rewards through various programs.

  8. Customer Support: High-quality customer service is available, with priority support for Coinbase One members.

  9. Market Highlights: The platform provides updates on top gainers, highest volume, new listings, and most visited assets every 24 hours.

  10. Coinbase Prime: Designed for sophisticated investors and institutions, offering tailored services for investing in digital assets.

  11. Educational Resources: Coinbase offers a wealth of educational content to help users understand the cryptocurrency market and make informed decisions.

  12. Payment Methods: Multiple payment methods are supported, including ACH, debit cards, cash balances, and select crypto balances.

  13. Pre-Filled Tax Forms: Coinbase One members receive courtesy pre-filled tax forms to simplify the tax filing process.

  14. Exclusive Prizes and Partner Deals: Members can enter sweepstakes for exclusive prizes and access limited-time partner deals.

These features and benefits make Coinbase a comprehensive platform for trading, storing, and managing cryptocurrencies.

Coinbase Pricing

Coinbase offers a variety of services with different pricing structures. Trading fees are charged when buying, selling, or converting cryptocurrencies. These fees are calculated at the time of the order and can be influenced by factors such as payment method, order size, market conditions, and jurisdictional location. The fees are disclosed in the trade preview screen before completing the transaction.

Network transaction fees are incurred when transferring cryptocurrency off the Coinbase platform. These fees are based on the prevailing network fees and may vary due to factors like batching transactions or changes in network congestion levels.

Coinbase One is a membership that offers zero trading fees, priority support, and more. It includes a spread in the quoted price for simple buy and sell orders, which is also included in the exchange rate when converting from one cryptocurrency to another.

Cash and Hosted Cryptocurrency balance service is free of charge, allowing users to store cash and supported cryptocurrency at no cost. Transferring crypto from one Coinbase user's primary balance to another user's primary balance is also free.

Processing fees are charged for sending bitcoin via the Lightning Network, equal to 0.1% of the amount of bitcoin transferred. When adding cash or cashing out, fees may be charged depending on the selected payment method.

Borrowing fees are charged at a flat rate of 2% of the total transaction if USD is borrowed from Coinbase and BTC collateral is sold.

Coinbase Wallet allows users to store their crypto in a personal wallet and explore decentralized finance (DeFi), buy and sell NFTs, and more.

Rewards are available for users, including up to $200 in crypto for new users who make a cryptocurrency purchase and up to $400 in rewards by taking advantage of various programs.

Advanced trading tools are available for sophisticated traders, offering powerful analytical tools, real-time order books, and deep liquidity across hundreds of markets.

Coinbase Prime is designed for sophisticated investors and institutions that want to invest in digital assets.

Market highlights include top gainers, highest volume, new listings, and most visited assets, updated every 24 hours.

For the most up-to-date fee information, it is recommended to review the details on the Coinbase platform.

Payment Method

Coinbase.com offers several payment methods for buying, selling, and storing cryptocurrencies:

  1. Bank Transfers: Allows for large transactions but may have longer processing times.
  2. Debit/Credit Cards: Suitable for smaller transactions and provides instant access to funds.
  3. Wire Transfers: Ideal for large investments with quicker processing times.
  4. PayPal: Available for certain transactions, offering convenience and security.
  5. Coinbase Wallet: Enables direct cryptocurrency deposits and withdrawals.
  6. Cryptocurrency Deposits: Allows users to fund their accounts using other cryptocurrencies.

These options provide flexibility and convenience for users to manage their cryptocurrency transactions effectively.

Coinbase FAQs

FAQ

Coinbase Alternatives

Here are the top 10 Coinbase.com alternatives:

  1. Binance: Known for its low fees and extensive range of cryptocurrencies.
  2. Kraken: Offers a wide variety of cryptocurrencies and advanced trading features.
  3. eToro: Popular for social trading and copy trading features.
  4. Crypto.com: Provides a comprehensive mobile app and various crypto services.
  5. Gemini: Emphasizes security and regulatory compliance.
  6. Kucoin: Supports a large number of altcoins and offers competitive fees.
  7. OKX: Modern platform with advanced trading tools and low fees.
  8. Bybit: Known for leverage trading and a wide range of trading pairs.
  9. Robinhood: Combines stock and crypto trading with a user-friendly interface.
  10. MEXC: Offers a vast selection of tradable cryptocurrencies with no KYC requirement for trading.
FAQ

How To Open A Coinbase Account?

To open an account on Coinbase.com, follow these steps:

  1. Visit Coinbase.com: Go to the website from a browser on a computer or download and open the Coinbase app on Android or iOS.
  2. Create an Account: Select Create free account. Enter the first name, last name, and email address. Create a password that meets the criteria listed and select Create account.
  3. Verify Email: Coinbase will send a verification email to the registered email address. Select Verify Email Address in the email received from Coinbase.com.
  4. Verify Phone Number: Add the phone number associated with the Coinbase account to complete 2-step verification. Enter the mobile number and the code texted to the phone number on file.
  5. Add Personal Information: Enter the information shown on a valid government-issued photo ID. This includes first name, last name, date of birth, and address. Answer questions about the purpose of using Coinbase, the source of funds, current occupation, employer, and the last 4 digits of the SSN.
  6. Complete the Process: Select Continue to finish the application process. Wait for further instructions via email.

Ensure all information is accurate and up-to-date to avoid any issues during the verification process.

FAQ

Coinbase Return Policy?

Coinbase handles cryptocurrency returns differently from traditional returns. For returns being sent back to a Coinbase customer, the return can be sent to the sender's registered Coinbase email address, and the system will match this to their account. Alternatively, the sender can sign in, go to a cryptocurrency balance of their choice, and generate a new address by selecting Receive. The sender can also provide an address from their Coinbase account; each address here is capable of receiving and matching a refund.

When sending a return, ensure the correct cryptocurrency is used. Sending a cryptocurrency to the address of another cryptocurrency will result in the funds being lost. For example, sending BTC to a BCH address will not be recoverable.

For refunds on Coinbase.com, sign in to Coinbase.com, select Send/Receive, choose the currency, enter the amount to be refunded, and enter the customer's Ethereum address. If the customer paid with their Coinbase.com account, the refund can also be sent to their provided email address or phone number.

For refunds on Coinbase Wallet, open Coinbase Wallet, select Send, choose the currency, enter the amount to be refunded, and enter the customer's Ethereum address. Refunds from self-custody wallets like Coinbase Wallet will require a sufficient balance of the respective network token for gas costs. For instance, if refunding USDC on Ethereum, a sufficient ETH balance is needed to pay the gas costs.

If the party receiving the return is not using Coinbase, reach out to them directly to get an address that can accept returns.

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